Discover how automation streamlines HR benefits management, enhancing efficiency and employee satisfaction.
Human Resources is at a breaking point. Tasked with managing an ever-expanding array of employee benefits, HR professionals find themselves navigating a complex labyrinth that drains time and energy. According to the Chartered Institute of Personnel and Development (CIPD), the strategic importance of benefits management cannot be overstated, yet it's a resource-heavy endeavor with no easy shortcuts.
The CIPD Reward Management Survey 2022 further illuminates this challenge, revealing a 30% increase in financial benefits investment, underscoring the escalating demands placed on HR departments. Forbes Advisor adds a critical dimension to this picture, highlighting an average HR-to-staff ratio of 2.57, which translates to a disproportionate workload on HR shoulders. This situation is untenable and calls for a transformative solution to reclaim HR efficiency.
The introduction of automated benefits management systems, like HealthMetrics, offers a revolutionary approach to overcoming the aforementioned challenges. The advent of HealthMetrics introduces a transformative solution for HR's benefits management challenges:
Through automation and the advanced capabilities of HealthMetrics, HR professionals can substantially reduce the time and effort dedicated to benefits management, shifting their focus to more strategic initiatives that drive organizational growth and employee satisfaction.
Experience the digital transformation that Suruhanjaya Koperasi Malaysia enjoyed by integrating HealthMetrics into their operations, slashing administrative duties by 85%. Dive into our comprehensive case study to explore how automation and real-time data analytics can streamline your healthcare benefit management. Download Our Case Study to discover how you can revolutionize your healthcare benefits management and unlock efficiency for your organization.
The adoption of automated solutions like HealthMetrics signifies a pivotal shift in HR management, relieving the burden of benefits administration and enabling strategic insights. With its comprehensive features, HealthMetrics empowers HR professionals to efficiently tailor and manage employee benefits, fostering a healthier, more satisfied workforce. This technological evolution transforms HR challenges into opportunities for growth, marking a new dawn for HR efficiency.
HealthMetrics is a unified digital TPA platform designed to streamline healthcare administration for insurers and corporates across Southeast Asia. It connects you to a regional healthcare network, automates claims and benefit management, and delivers real-time insights to optimise cost, care, and experience.
Whether you’re managing members at scale or navigating complex cross-border care, HealthMetrics empowers you with smarter tools and a seamless ecosystem.
Explore the HealthMetrics Platform or connect with our team to learn how we’re transforming healthcare access.
48 hours saved in benefit reimbursement.
HealthMetrics’ data-driven approach has been able to accelerate the processing of employee's health benefits significantly.
Read study >
85% reduction in administrative task
Companies can reduce up to 85% of time spent on HR administrative task and this frees up time for HR on more important tasks.
Read study >
Our pricing plans vary in terms of the features and services that are included, so you can select the one that offers the right mix of benefits for your specific requirements. Whether you are a small business owner, a freelancer, or a larger organisation, we have a pricing plan that is tailored to your needs.
You can view the details of each pricing plan on our website, and our customer support team is always available to answer any questions you may have and help you choose the right one for you.
Reach out to our 24/7 customer support through multiple channels.
HealthMetrics is available in Malaysia, Singapore and Indonesia, with offices in Subang Jaya, Singapore and Jakarta. Your members can use a network of 15,000+ healthcare providers across Southeast Asia, both locally and across borders.
Employees use the HealthMetrics app to view their benefits, find panel clinics nearby, track claims and request Guarantee Letters, with 24/7 support. To register, they get a 6-digit registration code from their HR team.
Yes, if your plan includes non-panel reimbursement (Advanced and Professional plans). Employees submit the claim in the app and upload a clear, readable receipt. Claims are processed within 3 working days, and approved payments reach the employee's bank account within a month.
Yes. The Professional plan adds an inpatient module for hospital admissions, integrated with Group Hospitalisation and Surgical (GHS) insurance, plus digital Guarantee Letters. HR gets real-time information on admissions and claim history in one place, and employees can apply for a Guarantee Letter in the app, processed within a day.
HealthMetrics Sdn. Bhd. is ISO/IEC 27001:2022 certified by BSI (certificate number IS 847051), the international standard for information security management.
