Across Asia Assist Indonesia is now HealthMetrics Indonesia 🎉
Read the Press Release
Digital TPA built for tomorrow’s health ecosystem with a regional Southeast Asia healthcare network.
.png){kind=logo}
.png)
.png){kind=logo}
%20copy.png)
.png)
.png)
.png)
.png)
Give your members seamless access to a trusted network of 15,000+ healthcare providers—locally and across borders. From outpatient to preventive care, we simplify access at every step.
Our Global Member App makes it easy to find healthcare providers, access benefits, submit claims, request guarantee letters and receive 24/7 support - anytime, anywhere.
Optimise claims and reduce healthcare spending with built-in cost containment tools, real-time utilisation tracking, and fraud detection powered by AI.
Streamline enrolment, claims processing, and reporting with advanced automation - eliminating tedious processes for insurers and corporates alike.
Gain instant access to actionable data across your organisation. Track trends, monitor health risks, and make strategic decisions with confidence.
Design tailored wellness programs and member perks based on real insights - boosting engagement, improving outcomes, and supporting long-term health.
HealthMetrics ensures the highest level of information and data security, protecting your business and employee data. HealthMetrics Sdn. Bhd. is ISO/IEC 27001:2022 certified by BSI under certificate number IS 847051.
Start today
HealthMetrics is a unified digital TPA platform designed to streamline healthcare administration for insurers and corporates across Southeast Asia. It connects you to a regional healthcare network, automates claims and benefit management, and delivers real-time insights to optimise cost, care, and experience.
Whether you’re managing members at scale or navigating complex cross-border care, HealthMetrics empowers you with smarter tools and a seamless ecosystem.
Explore the HealthMetrics Platform or connect with our team to learn how we’re transforming healthcare access.
48 hours saved in benefit reimbursement.
HealthMetrics’ data-driven approach has been able to accelerate the processing of employee's health benefits significantly.
Read study >
85% reduction in administrative task‍
Companies can reduce up to 85% of time spent on HR administrative task and this frees up time for HR on more important tasks.
Read study >
Our pricing plans vary in terms of the features and services that are included, so you can select the one that offers the right mix of benefits for your specific requirements. Whether you are a small business owner, a freelancer, or a larger organisation, we have a pricing plan that is tailored to your needs.
You can view the details of each pricing plan on our website, and our customer support team is always available to answer any questions you may have and help you choose the right one for you.
Reach out to our 24/7 customer support through multiple channels.
HealthMetrics is available in Malaysia, Singapore and Indonesia, with offices in Subang Jaya, Singapore and Jakarta. Your members can use a network of 15,000+ healthcare providers across Southeast Asia, both locally and across borders.
Employees use the HealthMetrics app to view their benefits, find panel clinics nearby, track claims and request Guarantee Letters, with 24/7 support. To register, they get a 6-digit registration code from their HR team.
Yes, if your plan includes non-panel reimbursement (Advanced and Professional plans). Employees submit the claim in the app and upload a clear, readable receipt. Claims are processed within 3 working days, and approved payments reach the employee's bank account within a month.
Yes. The Professional plan adds an inpatient module for hospital admissions, integrated with Group Hospitalisation and Surgical (GHS) insurance, plus digital Guarantee Letters. HR gets real-time information on admissions and claim history in one place, and employees can apply for a Guarantee Letter in the app, processed within a day.
HealthMetrics Sdn. Bhd. is ISO/IEC 27001:2022 certified by BSI (certificate number IS 847051), the international standard for information security management.