Dear Valued HealthMetrics and Across Asia Assists Clients,

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We are excited to announce that we will soon launch our improved version of the ticket interface for our outpatient cashless and outpatient reimbursement tickets.

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The enhancement of the ticket interface will provide you with more detailed information on the employees’ claims in terms of entitled amount, covered and uncovered amount, excess amount etc.  

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With the new UI enhancement, you will be able to access detailed information on the ticket content, such as:

Section A

The total claim amount VS covered and uncovered amount based on the accessible treatment set by the organisation

Section B

 
• Co-payment amount (if applied by the organisation)

Section C

 
• Eligible claim amount of the ticket after deduction of the uncovered amount and co-payment amount
 
• The member’s entitled amount or balance of the benefit pool
 
• Exceeded amount from the member’s available entitlement

Section D

 
• Final calculations of all the sections mentioned above with Total Payable Amount: Total Covered Amount by the Organisation and Total Collect Cash Amount: Total amount to be collected from/ paid by the member

The new UI will be available in a week or two for all our corporate clients in Malaysia, Singapore and Indonesia.

Below is a screenshot of how the tickets will be displayed after the launch. Enclosed with a sneak peek of the improved ticket interface for your reference.

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If you have any questions or feedback, please contact us at corp-support@healthmetrics.com.

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Thank you for choosing HealthMetrics as your digital healthcare solution partner. 

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